Hot Snack community

Earn, play and unlock more value.

Use the same email address that you use when ordering from Hot Snack so eligible purchases can be connected automatically.

Secure account accessStaff Kiosk accounts are recognised automatically

Welcome,

0 Points

Current Hot Snack reward value: £0.00

💎0Snack Gems

Order Hot Snack

🍼 Level 1 · Spark · Baby Snack

🤝 Meal Hero ×0 · 0 meals completed with your help

User Loyalty Level

Level 1

0% voucher access

Collect Points and Gems. Voucher access unlocks at Level 2.

0 Lifetime PointsNext: Level 2

Hot Snack order connection

Connect your food orders

Grow the challenge

Invite friends and earn referral points

0 referrals

Friends who register with your code can join the same daily challenge and help it reach the minimum participant target.

Pre-purchase credit

Buy Snack Gems

Wallet exchange

Convert Points into Gems

Quantity

Hot Snack rewards

Your vouchers

Central wallet

My Apps

Transfers coming soon

Sanctuary HR is the first connected service. Gems sent there become HR Agent Fuel; Sanctuary HR does not generate its own Gems.

Updates

Notifications

Ledger

Wallet history

Hot Snack community

Share a Meal

Meal Hero ×0

Use Snack Gems to help fund a £6 Meal Deal for someone who needs it. You decide how much to share.

0people waiting

0meals handed over today

0meals completed

Prepare support early

Kindness Reserve

0 Gems ready

Move Gems into a protected community reserve even when nobody is waiting. New Kindness Meal requests can use the oldest prepared Gems automatically.

0 Gems prepared in total0 Gems already applied to meals

Live Kindness Meals

Choose a request to support

Your impact gallery

Meals you helped provide

Contributors only

Photos appear only when separate gallery consent was given. A person never has to appear in a photo to receive food.

HOT SNACK ARCADE

Games

Your active game stays prominent. Other unlocked games, locked games and daily scores remain organised inside premium accordions.

Game access

Other unlocked games0

Locked games0

Shared daily challenge

Today’s challenge

Recruiting

0 real players0 virtual fillers10 required

Virtual players use natural display names but remain identified as Virtual Players. They start the event only and cannot receive prizes.

TODAY IN THE UK

Game scores

0 Points pending

Pending Daily Games Reward0 Points

Only a better result replaces today’s score.

Target—

Number0

Watch the Number and tap STOP when it matches Target.

🌐You│0–0│Opponent🌐

🏆

2:00

Finding opponent

Profile and security

Your account

Account control

Delete account

This signs you out, removes personal contact information and disconnects your Hot Snack order profile. Financial and prize audit records are anonymised and retained where required.

Hot Snack control centre

Administration console

Settings are grouped around the same areas customers and staff use in the app. Choose one workspace at a time; restricted controls remain Super Admin only.

Super Admin

Game journey

Games access & six unlock levels

Super Admin

Enable Games for customers

All six normal games are available every day after their permanent Gem unlock. Attempts are unlimited and only each game’s best daily score counts.

Level	Name	Badge	Icon	Game	Unlock Gems

Default permanent unlock prices are 150, 300, 500, 1,000, 2,000 and 5,000 Gems. Existing unlocks remain permanent. Disabled games are hidden from customers.

Brand control

Logo manager

Administrator

Upload logo (PNG, JPEG or WebP, maximum 2 MB)

Official app installation links

Customer installation links are managed here. Staff Kiosk now runs inside this same web app and no longer needs a separate APK.

Android customer APK URL iPhone TestFlight or App Store URL

Game control centre

Game Settings

Edit one game at a time. Values saved here are used by the next new regular run on the phone. Existing live runs are not changed mid-game.

Super Admin

One source of truth

Admin → database → game start → session snapshot → client physics → server scoring. If a control appears below, the game engine uses it. Challenge configurations are separate snapshots in the Challenges tab.

Rule engine

System rules

Administrator

Global game audio

Global master output 100% Global effects output 100% Global music output 85% Allow haptic feedback globally

Admin levels are the global ceiling. Each customer can reduce or mute them from Profile.

Wallet and purchase rewards

Food purchase Gem reward rate (%)Enter 1 for 1%. Only the cash-paid eligible food subtotal earns Gems. Legacy Points value per £1Used only for reporting older Point balances. Points per Gem Gems per £1 voucher Hot Snack order URL Allow Points → Gems Approved review reward Points Marketing Manager maximum fixed voucher (£)Super Admin safety limit for vouchers created by the Marketing Manager. Minimum review length Referral reward for inviter (Points)Default: 100,000 Points after the new account is verified.

Welcome, onboarding and reward presentation

Welcome Gems for every verified memberCreates the animated membership chest and is independent of referral Points. Onboarding versionIncrease this only when all customers should complete a new guided tour. Require the guided onboarding before using the app Referral tip delay after onboarding (minutes) Offer an optional Kindness Meal contribution after onboarding Suggested onboarding contribution (Gems) Full-screen reward threshold (Points) Full-screen reward threshold (Gems)

Challenge and community notification timing

Send return and final Challenge reminders Return reminder after inactivity (minutes) Final reminder before UK day end (minutes) Kindness Meal notification batching window (seconds) Default minimum participants per challenge Participation Points after Top 10

Daily competition rewards

Enable shared daily challenges and Top 10 leaderboards Pay challenge prizes only as reward Points redeemable for Hot Snack

RankReward typeReward amountEnabled

Social rewards

Tag points Story points Collaboration points

User Loyalty Levels

These customer levels are separate from Game Levels. Customers spend Points to unlock voucher access permanently.

Level / nameShort descriptionLifetime PointsUpgrade costVoucher %Access

Send Loyalty Level progress notifications

Help and information pop-ups

Edit the customer-facing explanations shown by the small information buttons. Changes publish without changing the app code.

No unsaved changes.

Multi-game challenge planner

Create independent challenges for any of the six games

1–6 games per date

Select two, three or all six games. Each selected game receives its own title, participant threshold, gameplay parameters, leaderboard and finalisation button. The list underneath contains challenges already published; it is not a second creation form.

Challenge date Shared event template Charity name User prize share % Charity food share % Hot Snack share %

Select games for this date

Selected games can be published or updated together.

Published challenges and actions

There are six games. Each date can contain up to six separate challenge records. The list defaults to one date so different days are not mixed together.

0 records

List date Status

Virtual fillers can be removed and a game returned to recruiting only before any real attempt or result has been recorded. Finalising calculates ranking and awards.

SPONSORS & ADVERTISING

Campaign approval and delivery

3 placements · 15 seconds

Approve campaigns once here. Every approved campaign can appear on Home, before a regular game and before a Challenge. Multiple campaigns rotate without an immediate repeat.

Sponsor applications

All campaigns

Payment integration

Technical status

Community meals

Share a Meal settings

0 ready

Recent meal requests

Kiosk access

Kiosk Management

Staff sign in at app.hotsnack.co.uk with the Kiosk email and password you create here. They are routed directly into the Kiosk workspace and cannot see customer or Admin screens.

Same-domain Web Kiosk

Mobile Fitness

Steps, activity display and 10-level milestones

0 connected

Reward formula: every verified step earns the administrator-defined Points. Active calories and distance remain visible but do not create duplicate rewards.

Create daily step challenge

Create 10-level milestone campaign

Campaign titleStartEndFailure actionDescription

Level	Target steps	Max days	Locked Points	Gems	Voucher £

Connected customers

Customer reviews

Approval and website publishing

0 pending

Pre-opening customers

Launch Club · باشگاه افتتاحیه

Independent reward

Eligibility uses only the account creation time. Points, Gems and referral activity do not change membership.

Reward redemption

Voucher management

Website-ready

One voucher system: Hot Snack

Create the voucher here only. The code can be assigned to one customer and displayed in that wallet, or shared as a public promotion. The Hot Snack website validates and redeems it through the private integration API, then applies the approved discount to the order sent for payment. Do not recreate the same code in Square.

Website connection

Reviews and community gallery

Public widgets

Approved reviews

Public endpoint: /api/public/reviews. The website widget is already included as /hot-snack-reviews-widget.js.

<div id="hot-snack-reviews"></div>
<script src="https://app.hotsnack.co.uk/hot-snack-reviews-widget.js" data-target="hot-snack-reviews" data-limit="10"></script>

Public meal gallery

Only separately consented photos appear in the queue below. Staff approval is required, and withdrawal removes the image from the public endpoint.

<div id="hot-snack-community-gallery"></div>
<script src="https://app.hotsnack.co.uk/hot-snack-community-gallery-widget.js" data-target="hot-snack-community-gallery" data-limit="12"></script>

Public gallery approval queue

Notification centre

Send in-app updates

Unclaimed rewards

Customers who have not activated the app

Review queue

Social submissions

Role-based access

Marketing Manager

Super Admin only

Customers

Earn, play and unlock more value.

Verify your email

Reset password

Choose a new password

Kindness Meal support

Current meal requests

Kiosk notifications

0 Points

Launch Club · باشگاه افتتاحیه

Featured promotion

Level 1

Connect your food orders

Invite friends and earn referral points

Buy Snack Gems

Convert Points into Gems

Your vouchers

My Apps

Notifications

Wallet history

Share a Meal

Kindness Reserve

Choose a request to support

Meals you helped provide

Games

Today’s challenge

Game scores

Finding an opponent

Player

Today’s Top 10

Create your campaign

£100

Payment and publication status

Submit social activity

Rate Hot Snack

Approved reviews

Your account

Your sound and vibration

Delete account

Administration console

Games access & six unlock levels

Logo manager

Official app installation links

Game Settings

Game names and stage labels

Stage names 1–10

Physics, timing and scoring

System rules

Global game audio

Wallet and purchase rewards

Welcome, onboarding and reward presentation

Challenge and community notification timing

Daily competition rewards

Social rewards

User Loyalty Levels

Help and information pop-ups

Create independent challenges for any of the six games

Select games for this date

Published challenges and actions

Campaign approval and delivery

Create a Hot Snack offer, charity or internal campaign

Sponsor applications

All campaigns

Technical status

Share a Meal settings

Recent meal requests

Kiosk Management

Steps, activity display and 10-level milestones

Create daily step challenge

Create 10-level milestone campaign

Connected customers

Approval and website publishing

Launch Club · باشگاه افتتاحیه

Voucher management

Reviews and community gallery

Public gallery approval queue

Send in-app updates

Customers who have not activated the app

Social submissions

Marketing Manager

Wallet adjustment